[vc_row][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” animation_speed=”1000″ width=”1/1″][vc_empty_space empty_h=”0″][vc_custom_heading heading_semantic=”h1″ text_size=”h1″ separator=”yes” separator_color=”yes” sub_lead=”yes” subheading=”Frequently asked questions”]Support[/vc_custom_heading][/vc_column][/vc_row][vc_row][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” animation_speed=”1000″ animation_delay=”300″ width=”1/2″][vc_custom_heading heading_semantic=”h5″ text_size=”h5″]The essentials[/vc_custom_heading][vc_accordion][vc_accordion_tab title=”What do I need to get my business started online?” tab_id=”1563738423-1-2″][vc_column_text]There are three basic elements you will need in order to publish your site: a domain name, a hosting space, and the website itself. Aflua provides services to help with all three of these things. You will also probably need images and texts (as well as any other content) in order to offer information to your website visitors. Again, we can help out with copywriting and photography services. Get in touch for more information.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How can I get in touch with Aflua?” tab_id=”1563738423-2-85″][vc_column_text]For all pre-sales related queries, please email us at sales@aflua.com at any time, and we will be in touch as soon as possible. Alternatively, you are more than welcome to make use of any of the other methods of getting in touch on our contact page.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How does billing work at Aflua?” tab_id=”1563861384906-2-0″][vc_column_text]All hosting and maintenance accounts are charged on a month-to-month basis, usually on or around the day of the month you signed up for the service. Domain registration is charged on a yearly basis, though in most cases you may choose to register your domain for several years at a time. Any invoicing issues can be resolved by sending an email to billing@aflua.com.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” animation_speed=”1000″ animation_delay=”600″ width=”1/2″][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_empty_space empty_h=”2″][/vc_column][/vc_row]